42Chat

Overview

42Chat is a U.S. software company that provides curated conversational AI chatbots for event-based and community-based organizations. Its systems operate across SMS, web, and WhatsApp, with a focus on providing controlled, organization-specific answers rather than unrestricted generative responses.

The company is best known in the event technology market for EventBots, which can provide an event-app-like experience through text messaging. Its offering addresses attendee support, engagement, opt-in messaging, and operational communications, and the company has also developed partnerships serving major event-industry organizations.

History

42Chat was founded in 2016 by Chris Colleran, Kristi Colleran, Chuck Elias, and Bob Caldwell. The company initially operated under the name Sciensio and developed AI chatbots for customer success, marketing, and engagement through text messaging. In September 2019, Sciensio rebranded as 42Chat and focused more specifically on event-oriented AI chatbots. The company later expanded its curated conversational AI offering across SMS, web, and WhatsApp, including the launch of the 42Chat Command Center in 2025.

Product Lines

Manufacturing

42Chat is a software company, so it does not manufacture physical products. Its chatbot software and related command-center tools are developed and delivered digitally, with messaging and web deployments supported through technology integrations.

Notable Products

• 42Chat EventBots - Curated AI chatbot service for event organizers, delivered through SMS and web channels to answer attendee questions about schedules, logistics, exhibitors, policies, and venues.
• Curated AI Chatbots - Conversational AI chatbot platform for community-based and other organizations using curated or customer-provided responses across SMS, web, and WhatsApp.
• 42Chat Command Center - Administrative and analytics platform for deploying chatbots and monitoring engagement and performance metrics.

Reputation

42Chat is positioned by industry sources as a specialized event-technology and curated-AI provider rather than a broad consumer chatbot company. Its reported strengths include event-specific training, controlled responses, SMS accessibility, and emphasis on correct-answer rates and measurable engagement. Publicly available information provides limited independent detail on customer satisfaction, pricing, and comparative performance, so external assessment of those areas is limited.