Dwelly

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Overview

Dwelly is a UK applied-AI company focused on residential lettings and property management. It combines acquisitions of independent letting agencies with an AI platform intended to automate operational workflows while retaining human oversight. The company describes its model as building an AI operating system for UK lettings and reports more than 15,000 properties under management, with later company materials citing approximately 16,500 properties across 20 agencies and 18 UK regions.

History

Dwelly was founded by co-founders Ilya Drozdov, Dan Lifshits, and a co-founder serving as CTO; the available company material does not state the founding date. The business previously built, operated, and sold a technology-enabled lettings agency before shifting toward acquiring established independent agencies and integrating them with its AI platform. Dwelly operates as a trading name of ProSpire Technologies Ltd, incorporated in England and Wales under company number 14991567. By 2026, it reported a network of 20 agencies across 18 UK regions and approximately 16,500 properties under management.

Product Lines

Product Line	Positioning	Price Range
AI Lettings Platform	Workflow automation and operational software for letting agencies
AI Tenant Communications	Automated inquiry handling and tenant self-service
AI Property Management	End-to-end coordination of routine property-management work
AI Maintenance	Automated maintenance triage, contractor coordination, and follow-up
AI Rent Collection	Payment recognition and rent-operation automation
Agency Acquisition and Integration	Acquisition and technology integration for independent UK letting agencies

Manufacturing

Dwelly does not manufacture physical products. Its offering is software developed and operated as an AI platform for letting agencies, with implementation integrated into acquired or partner agencies.

Notable Products

Dwelly AI Platform - AI operating system for residential lettings agencies, covering workflow automation, communications, compliance, property management, and rent collection.
AI Tenant Enquiries - Automated digital chat and inquiry-handling system that collects tenant information and routes or resolves requests.
AI Maintenance Operations - AI-supported maintenance workflow coordinating tenant communication, property context, contractor selection, appointments, parts, and follow-up.
AI Rent Operations - Automated payment-recognition and rent-collection functionality for property portfolios.

Reputation

Dwelly is positioned as an AI-native operator rather than only a software vendor, using acquired agencies to generate operational data and deploy its platform in live lettings workflows. Its reported scale and focus on practical tasks such as maintenance, inquiries, compliance, and payments distinguish it from general-purpose AI tools. Publicly available material provides limited independent commentary, and the available sources do not establish broad enthusiast or professional consensus on strengths or criticisms.

Sources (10)